Welcome to DogStopper.co. Your privacy is important to us.
This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit www.dogstopper.co or dogstopper.co, make a purchase, or interact with us.

By using our website, you consent to the terms in this policy.

Company Information

Business Name: DogStopper.co
Registered Office: 126 Newark Avenue, Peterborough, PE1 4NP, United Kingdom
Email: info@dogstopper.co
Mobile: +447340596632
Live Chat: Available during business hours on our website

1. Data Controller

DogStopper.co is the Data Controller of your personal information under UK GDPR.

We process your information based on:

• To perform a contract with you (e.g., fulfilling orders)

• Your explicit consent

• Legitimate interests (e.g., fraud prevention, marketing)

• Compliance with legal obligations

2. Data We Collect

We collect the following information:

• Identity Data: Name, email address, phone number, billing and shipping addresses

• Transaction Data: Order details and payment information (processed securely via Shopify, Stripe, or PayPal)

• Technical Data: IP address, browser type, time zone, and device information

• Usage Data: Pages visited, clicks, and site behavior

• Marketing Data: Preferences regarding email or SMS marketing (with your consent)

3. How We Use Your Information

We use your information to:

• Process and deliver orders

• Provide customer support

• Send marketing communications (only with your consent)

• Analyze website usage and improve our services

• Prevent fraud and comply with legal obligations

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

5. Your Data Protection Rights (UK and EU Residents)

You have the right to:

• Access, correct, or delete your personal data

• Object to or restrict processing

• Request data portability

• Withdraw your consent at any time

To exercise your rights, please contact info@dogstopper.co.
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) via www.ico.org.uk.

6. Log Files

Like many websites, we use log files that may include:

• IP addresses

• Browser type

• Internet Service Provider (ISP)

• Date/time stamps

• Referring/exit pages

• Clickstream data

This data is not personally identifiable and is used to analyze trends and improve our website.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device that enhance your browsing experience.

How We Use Cookies

• Essential Cookies: Enable core functions like shopping cart and checkout

• Analytics Cookies: Help us understand website performance (e.g., Google Analytics)

• Marketing Cookies: Used to deliver targeted ads (e.g., via Google Ads, Facebook Ads)

Third-Party Cookies

We may allow trusted third parties to set cookies on our site to deliver personalized ads and analyze performance.
We are not responsible for third-party cookie policies; please review their respective privacy policies for details.

Cookie Management

You can manage or disable cookies through your browser settings.
For more information, visit www.allaboutcookies.org.

By continuing to use our site, you consent to our use of cookies unless you disable them.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13.
If you believe a child has submitted personal data to us, please contact info@dogstopper.co immediately and we will promptly delete the information.

Policy Scope

This Privacy & Cookie Policy applies only to data collected online through our website and does not cover offline collection or other communication channels.

Contact Us

For privacy concerns, data requests, or questions about this policy, please contact:

Business Name: DogStopper.co
Email: info@dogstopper.co
Mobile: +447340596632
Live Chat: Available during business hours on our website
Registered Office: 126 Newark Avenue, Peterborough, PE1 4NP, United Kingdom