Terms of service

Effective Date: 18 March 2025

Please read these Terms of Service ("Terms") carefully before using the website www.dogstopper.co or dogstopper.co, operated by DogStopper.co ("we," "us," "our").
By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information

Business Name: DogStopper.co
Registered Office: 126 Newark Avenue, Peterborough, PE1 4NP, United Kingdom
Email: info@dogstopper.co
Mobile: +447340596632

2. Use of Our Website

You must be at least 18 years old to use this website or make purchases.
By using this site, you confirm that you are legally capable of entering into binding contracts.
You agree not to use our site for any unlawful or unauthorised purpose.
You must comply with all applicable laws in your jurisdiction while using our services.

3. Products and Services

We aim to display product descriptions, images, and pricing accurately but do not guarantee they are error-free.
We reserve the right to correct errors, update information, or change prices without prior notice.
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion.

4. Payment and Billing

We accept secure payments via Shopify Payments, PayPal, Stripe, and other major payment providers.
By submitting an order, you confirm that the payment details provided are valid and authorised.

5. Shipping and Delivery

We offer shipping within the United Kingdom and internationally where permitted.
Delivery timeframes are estimates and may vary due to factors beyond our control.
We are not liable for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns and Refunds

We offer a 33-day money-back guarantee on eligible items, in line with our Return Policy.
Items must be unused, in original packaging, and in resellable condition.
Personalised or custom items are non-returnable unless faulty.
To initiate a return, please contact info@dogstopper.co within 33 days of delivery.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of DogStopper.co or its licensors.
You may not reproduce, distribute, or exploit any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, DogStopper.co shall not be liable for any direct, indirect, incidental, or consequential damages.
Our total liability is limited to the amount you paid for the product or service.

9. Indemnification

You agree to indemnify and hold harmless DogStopper.co from any claims, liabilities, damages, or expenses arising from your breach of these Terms or misuse of our services.

10. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of these external sites.

11. Changes to These Terms

We may update or amend these Terms at any time without prior notice.
Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes arising will be resolved in the courts of England and Wales.

Contact Information

For any questions about these Terms, please contact us: