Shipping policy

At DogStopper.co, we are committed to delivering your order quickly, safely, and reliably. Below you'll find detailed information on our domestic and international shipping services, delivery times, and policies.

Dispatch Location

All orders are processed and dispatched from Peterborough, United Kingdom.
In-person collection is available by prior arrangement.
Please email info@dogstopper.co to schedule.

UK Shipping

Free Standard Delivery

• Carrier: Evri

• Delivery Time: 1–3 business days (Tracked)

• Cost: Free

Next-Day Delivery

• Carrier: DHL

• Delivery Time: Next business day (orders placed before 2pm UK time)

• Cost: £6 (exact rate confirmed at checkout)

For urgent deliveries or date-specific needs, please contact us at info@dogstopper.co or use the live chat on our website.

International Shipping

We ship worldwide to over 90 countries including the EU, United States, Australia, Canada, and more.

• Flat Rate Shipping: £12

• Delivery Time: 3–6 business days

• Carriers: Vary by destination

If you would like an exact quote based on your location and order size, please contact us at info@dogstopper.co.

Order Processing Time

• Orders are typically dispatched within 1 business day.

• Orders placed before 2pm UK time are often shipped the same day.

• Once dispatched, you will receive a confirmation email with full tracking details.

Late Delivery Compensation

We understand the importance of timely delivery.
If your order arrives later than the estimated timeframe, please contact us at info@dogstopper.co.
We will offer a gesture of goodwill compensation to make it right.

Shipping Summary (for Google Merchant compliance)

Contact Information

Business Name: DogStopper.co
Email: info@dogstopper.co
Registered Office: 126 Newark Avenue, Peterborough, PE1 4NP, United Kingdom
Mobile: +447340596632